Collection Specialist (Jakarta)

Collection Specialist (Jakarta)

Responsibilities:

• Monitor accounts to identify outstanding debts
• Investigate historical data for each open invoice
• Find and contact customers / business team to ask about overdue payments
• Take actions to encourage timely debt payments
• Process payments and refunds
• Update account status records and collection efforts
• Report on collection activity and accounts receivable status
• Support India team on any credit issues, Resolve billing and customer credit issues
• Support Regional credit in required documentation and coordinate with Banks

Requirements:

• Proven experience as a Collection Specialist or similar role
• Knowledge of billing procedures and collection techniques
• Familiarity with laws related to debt collection
• Experience in SAP or an ERP environment
• Proficient in Excel
• Patience and ability to manage stress
• Excellent communication skills (English and local)
• Skilled in negotiation
• Problem-solving skills
• Strong customer service skills
• Team player

Send cv to dian@saranasukses.com

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@TG, 03082020