Desk Collection Staff

JOB OPPORTUNITY]
UangMe Fintek Indonesia is currently looking for Desk Collection Staff

Requirements

• At least 1 Year(s) of working experience in the related field is required for this position
• Experiences in Fintech industry is advantage
• Familiar with collection strategies and creative in negotiating repayment terms and method
• Excellent communication skills both in verbal and written
• Have good interpersonal skills
• Familiar with collection's target and KPI achievement in team
• Able to work together with team or by yourself
• Willing to work shifting and under pressure
• Will able to join ASAP

Job Descriptions

• Collect payments from the customers via communication tools (phone call, WhatsApp)
• Keep tracking of assigned account to identify outstanding debt
• Negotiate pay-off deadline or payment plan
• Investigate and resolve disrepancies while also create trust relationship with debtors when possible to avoid future issues
• Doing work based on company and collection regulations
• Wil be able to achieve the KPI for personal performance and team
• Make activity report and regularly report to Team Leader

Send your updated resume to dayanar@uangme.com  Any recommendation is welcome as well :)

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@TG, 17112020