Operations Quality Assurance

Shopee Indonesia.
is currently looking for Operations Quality Assurance to join our Shopee Express team!

Responsibilities:

• Conduct routine inspection to SOC and Hubs of Shopee Express to ensure that standard policy, compliance, workflows, and procedures are in place to support the operation.
• Inspect the operating compliance in SOC and Hubs (based on the SOP) as well as identify improvement opportunities by providing problem identification.
• Assess the SOC and Hubs compliance level against the standard assessment checklist.
• Summarize and report key findings from the inspection on regular basis (daily, weekly, and monthly) focusing on the bottlenecks to increase productivity and reduce cost.

Requirements:

• Preferably have 1-2 years of experience in Quality Control/Assurance and/or SOP compliance.
• Coming from logistics, supply chain, or e-commerce background is a plus.
• Familiar with logistic KPI, metric, system, and flow.
• Thorough knowledge of methodologies of quality assurance and standards.
• Highly flexible, good teamwork, and able to work under minimal supervision.
• Good communication skills and easy to adapt with new environment
• Willing to do work mobile to visit SOC or Hubs to conduct audit (shift working hours) If you have a high interest in Logistics,

send us your CV through this link : https://boards.greenhouse.io/shopee/jobs/5350365002 *Due to the high volume of applicants, we apologize that only shortlisted candidates will be contacted & proceed further.

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25062021