IT Helpdesk + Infra

Anisa:

Hallo Everyone!

 

We Are Hiring “IT Helpdesk + Infra"

Requirment :

• Education S1
• At least 4 years of experience supporting IT Helpdesk and IT Infra & Fluent in English
• Serving as Single Point of Contact to users on all IT helpdesk cases
• Service call handling, issue tracking, escalation, reporting
• Coordinate with Regional IT, Bank’s IT and Global IT for issue resolution and/or project activity
• Execute activities of daily system morning checking including effectiveness of system backup and data replication.
• Assist in project rollout
• IT Inventory management
• Troubleshoot, with proper guidance, certain application issues when the application manager is not available
• IT administration in general
• Participate in end user support and assist in project rollout on all IT infrastructures related activities for the Asset Management Business Line.
• To support all local users requests relating to application issue resolution when application manager unavailable

Send CV to email : anisaputri@jasakelola.com

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@TG, 24032022