IT Helpdesk

We are hashtag#hiring IT Helpdesk (1-Year Experience)

Location: Jakarta

Arbeit Group is now hiring a skilled IT Helpdesk professional with at least 1 year of experience.

Responsibilities:

• Provide first-level technical support for hardware, software, and network issues.
• Troubleshoot and resolve email, database (SQL Server/MySQL), and Active Directory issues.
• Manage and maintain desktop systems, remote connections, and user accounts.
• Escalate complex issues to second-level support and assist in IT system improvements.
• Prepare IT performance reports as required.

Requirements:

• Bachelor’s or Diploma in IT or related fields.
• Hands-on experience with troubleshooting tools, Remote Desktop, Active Directory, and IT systems.
• Proficiency in MS Office, SQL/MySQL databases, and email platforms.
• Strong problem-solving, communication, and teamwork skills.
• Self-motivated and eager to learn new technologies.

If you're ready to grow your career in IT, send your CV to daffafauzan@arbeitconsultancy.com.

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@TG, 22012025