IT Helpdesk

Job Title: IT Helpdesk

Company: PT Primus Indonesia

Location: Makasar

Qualifications:

• Bachelor's degree (D3/S1) in Computer Science, Information Systems, or related fields
• Minimum 1 year of experience in IT Helpdesk
• Good knowledge of Windows, macOS, and Linux operating systems
• Good knowledge of computer networks and network devices
• Good communication skills and ability to work with teams

Job Responsibilities:

• Handle requests for assistance from internal and external users
• Resolve technical issues experienced by users
• Install, configure, and maintain hardware and software
• Update and maintain technical documentation
• Collaborate with other IT teams to resolve complex issues

Required Skills:

• Problem analysis and problem-solving skills
• Good communication skills
• Teamwork skills
• Fast learning skills
• Ability to use helpdesk software such as Zendesk, Freshdesk, or others

How to Apply:

Please send your application and CV to agus@primus.co.id.

Our company is committed to creating an inclusive and diverse work environment. We welcome applications from all qualified candidates.

Head Office:

Plaza Pasifik Blok A2/33, Jl. Raya Boulevard Barat, Kelapa Gading, Jakarta 14240, Indonesia

Phone: +6221 4584.3020

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@TG, 24012025